Privacy Policy

1. Introduction

At Officers Study Point, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

2. Information We Collect

We collect the following types of information:

• Personal information (name, email, phone number, address)
• Academic information (course enrollment, test scores, attendance)
• Payment information (processed securely through Razorpay)
• WhatsApp contact details for notifications
• Usage data and activity on our platform

3. How We Use Your Information

We use your information for the following purposes:

• To provide and manage coaching services
• To process subscription payments
• To send payment due reminders and collection notifications via WhatsApp
• To track attendance and academic progress
• To communicate important updates and announcements
• To improve our services and user experience

4. WhatsApp Notifications

By enrolling with Officers Study Point, you consent to receive automated notifications via WhatsApp regarding payment dues, collection confirmations, class schedules, and other important updates. You can opt-out of non-essential notifications at any time by contacting us.

5. Payment Information Security

All payment transactions are processed through Razorpay, a secure payment gateway. We do not store your complete credit card or bank account information on our servers. Razorpay maintains PCI-DSS compliance to ensure the security of your financial data.

6. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• With service providers (e.g., Razorpay for payment processing, WhatsApp for notifications)
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the following rights regarding your personal information:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing